Social Sciences literature has produced various conceptualisations of professional competence, in addition to models and taxonomies for its perception, assessment and acquisition. The need remains for a holistic model that addresses the varied use of this term. My study contributes to the efforts to develop such a model by investigating how office professionals perceive and negotiate the meaning of competence in interaction.
Phase I combines thematic and interactional analyses of individual interview responses to visual stimuli from the sitcom W1A. Phase II combines thematic and interactional analyses of follow-up individual and group interviews with multimodal analysis of the visual stimuli.
Four conceptualisations were present in my sample. Three were context-independent: competence as a level of attainment; competence as a set of characteristics required for an individual to fulfil a role; and competence as a set of characteristics required to fulfil a role, subject to training. The other was a dual construction in which competence denotes a set of characteristics required to fulfil a role and, in respect to a given role, denotes any characteristic required for that role.
I suggest a multifaceted model that constructs professional competence as a level of attainment and defines context-dependent competencies required for ‘competent’ and ‘expert’ practitioners.
To cite this paper please use the following details: Wall, H. (2019), 'Perceptions of Professional Competence in the Context of an Office-Based Workplace', Reinvention: an International Journal of Undergraduate Research, Volume 12, Issue 1, https://reinventionjournal.org/article/view/429/386. Date accessed [insert date]. If you cite this article or use it in any teaching or other related activities please let us know by e-mailing us at Reinventionjournal@warwick.ac.uk.
Authors are responsible for obtaining permission from copyright holders for reproducing through any medium of communication those illustrations, tables, figures or lengthy quotations previously published elsewhere. Authors are also responsible for adding these permissions to the acknowledgement footnote that precedes all other notes or crediting the source and copyright of photographs or figures in the accompanying captions.
The journal's policy is to ask authors to grant us the licence to publish their work, which gives us the exclusive right both to reproduce and/or distribute their article (including the abstract) in printed, electronic or any other medium, and in turn to authorise others (including Reproduction Rights Organisations such as the Copyright Licensing Agency and the Copyright Clearance Center) to do the same. In return the author(s) assert their Moral Right to be identified as the author, and we promise that we will respect their rights as the author(s). That is, we will make sure that their name(s) is/are always clearly associated with the article and, while they do allow us to make necessary editorial changes, we will not make any substantial alteration to their article without consulting them.
Copyright remains with the author(s), however, the author(s) authorise us to act on their behalf to defend their copyright if anyone should infringe it, and to retain half of any damages awarded, after deducting our costs. The author(s) also retain the right to use their own article (provided they acknowledge the published original in standard bibliographic citation form) in the following ways, as long as they do not sell it or give it away in ways which would conflict directly with our interests. The author(s) is/are free to use their article for the internal educational or other purposes of their own institution or company; mounted on their own or their institution’s website; posted to free public servers of preprints and/or articles in their subject area; or in whole or in part, as the basis for their own further publications or spoken presentations.
If you have any queries about copyright please contact the Journal Coordinator, Fiona O'Brien, at F.O-Brien@warwick.ac.uk
Download data is not yet available.